1. Overview

These Terms & Conditions (“Terms”) govern your access to and use of the RŌ Archives website, online store, and related services (collectively, the “Services”).

By accessing or purchasing from RŌ Archives, you agree to be bound by these Terms, as well as any additional policies referenced herein, including our Privacy Policy and Shipping Policy.

If you do not agree to these Terms, you must not use our Services.

2. Eligibility

To use our Services, you must be at least 18 years of age or the age of majority in your jurisdiction.

By using our Services, you confirm that all information provided is accurate, current, and complete.

We reserve the right to refuse service, suspend accounts, or cancel orders where eligibility requirements are not met.

3. Our Store & Services

RŌ Archives operates a curated resale and retail platform offering luxury and collectible goods. All items are carefully selected and may be limited, rare, or one-of-one in nature.

We reserve the right to modify, update, or discontinue any part of the Services at any time without notice.

4. Orders & Contract Formation

When you place an order, you are making an offer to purchase a product.

We reserve the right to accept or reject any order at our sole discretion, including where:

• Product availability changes
  
• Pricing errors occur
  
• Fraud or suspicious activity is suspected
  
• Shipping restrictions apply
  

A contract is formed only when your order has been confirmed and payment has been successfully processed.

5. Pricing & Payment

All prices are listed in AUD unless otherwise stated.

We reserve the right to adjust pricing at any time without prior notice.

Payments must be completed in full at checkout. By submitting payment information, you authorise us (and our payment providers) to charge the full order amount.

6. Shipping & Delivery

Shipping terms are outlined in our Shipping Policy.

Once an order has been dispatched, risk transfers to the customer. RŌ Archives is not responsible for:

• Carrier delays
  
• Lost or stolen parcels
  
• Customs delays
  
• Incorrect delivery details provided by the customer
  

We will assist where possible in lodging carrier claims.

7. Final Sale Policy

All sales are final.

We do not offer refunds, returns, or exchanges unless required by law.

Due to the curated and often limited nature of our inventory, customers are responsible for reviewing all product details before purchase.

8. Optional Resale Assistance

At our discretion, RŌ Archives may offer a voluntary resale assistance option for eligible items.

This is not a return, refund, or exchange. Any resale arrangement is treated as a separate transaction and is not guaranteed.

Eligibility, pricing, and acceptance are determined solely by RŌ Archives.

9. Authenticity

RŌ Archives takes authenticity seriously. All applicable items are inspected and verified through internal and/or third-party authentication processes where stated.

Where a Certificate of Authenticity (COA) is provided, it applies only to the specific item sold at the time of purchase.

10. Intellectual Property

All content on the RŌ Archives website, including branding, imagery, text, graphics, and design elements, is the property of RŌ Archives or its licensors.

You may not reproduce, distribute, or exploit any content without prior written permission.

11. User Conduct

You agree not to:

• Misuse the Services or attempt unauthorised access
  
• Use automated systems to scrape or extract data
  
• Engage in fraudulent, abusive, or illegal activity
  
• Interfere with the operation or security of the website
  

We reserve the right to restrict or terminate access for any violation.

12. Third-Party Services

Our Services may use or link to third-party platforms (including Shopify, payment processors, and shipping providers).

We are not responsible for third-party websites, services, or their policies.

13. Limitation of Liability

To the maximum extent permitted by law, RŌ Archives is not liable for:

• Indirect or consequential loss
  
• Loss of profits, revenue, or data
  
• Shipping delays or carrier errors
  
• Third-party system failures
  

Our total liability for any claim is limited to the amount paid for the relevant order.

14. Indemnity

You agree to indemnify and hold harmless RŌ Archives, its directors, employees, and partners from any claims arising out of:

• Your use of the Services
  
• Your breach of these Terms
  
• Your violation of any law or third-party rights
  

15. Force Majeure

We are not liable for delays or failure to perform due to events outside our control, including but not limited to natural disasters, pandemics, strikes, or transport disruptions.

16. Privacy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and store your data.

17. Governing Law

These Terms are governed by the laws of South Australia, Australia.

Where required, international consumer protections may also apply depending on your jurisdiction.

18. Changes to Terms

We may update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

19. Contact Information

For questions regarding these Terms, you can contact us at:

RŌ Archives

Email: contacts@roarchives.com

Address: PO BOX 125, Brompton LPO, Brompton SA 5007, Australia